Engineering Manager, Operator Tooling
Core
Building operator tooling to streamline internal workflows for 8,000+ human agents making compliance and risk decisions on Stripe's financial platform.
Role type
Engineering Manager, Operator Tooling
Builds
Internal operations tooling for fraud, drugs, weapons, and terrorism financing risk prevention
Domain
Financial infrastructure / Payments / Risk & Compliance
Deliverable
product features
Required skills
distributed systems design, team leadership, technical architecture, code review, incident management, hiring, cross-team collaboration
Preferred skills
scalable data-intensive services, observability solutions (telemetry, data transport, composable UI)
Technologies
Ruby, React, GraphQL, MongoDB, GitHub, Logscale, Grafana
Responsibilities
Recruit, coach, and develop a team of engineers; Lead development of operations tooling; Cultivate engineering excellence culture; Drive technical quality, reliability, and scalability; Provide hands-on technical leadership in architecture, design, and incident management
Seniority
Manager, hands-on technical leadership
