Software Quality Operations Specialist
Core
Partner with Engineering to design, test, and deploy ML and Gen-AI models/tools for issue discovery, triage, and quality assurance in autonomous driving; serve as the key link between AI/ML development and operational execution.
Role type
Software Quality Operations Specialist (AI/ML focus)
Builds
Scalable quality operations powered by AI for Waymo's autonomous ride-hail service
Domain
Autonomous driving / Machine Learning / Generative AI
Deliverable
production ML models
Required skills
ML testing and validation, dataset quality assurance, bias detection, edge-case scenario testing, performance evaluation using statistical metrics, SOP development, vendor workflow management, technical policy creation, stakeholder consultation, tooling user testing
Preferred skills
SQL querying, LLM/transformer models, ML for robotics domain, offshore team collaboration
Technologies
ML frameworks, Gen-AI tools, proprietary vendor tools, SQL
Responsibilities
Design and implement robust quality control processes for human and AI-generated outputs; define and document policies and SOPs integrating AI tools into daily workflows; proactively identify emerging on-road issue trends and risk scenarios using AI insights; provide technical leadership and consultation to stakeholders to enhance workflows; drive user testing for new tooling features; validate integrity of vendor work and provide feedback to improve performance
Seniority
Mid-level, hands-on IC