Consulting Architect - Observability

## Responsibilities - Serve as a trusted technical architect and consultant, working with complex enterprise environments to translate business challenges into robust, scalable, and value-driven Elastic solutions. - Deliver Elastic solutions and Elastic stack expertise to drive customer business value from our products. - Work with clients to facilitate strategy, roadmap, design, and sizing in workshops. - Apply soft skills to advocate for customers, build relationships, and exhibit strong communication skills. - Deliver end-to-end Elastic projects, develop proof-of-concepts, and adapt and accelerate Elastic solutions. - Handle objectives, requirements gathering, project tasks, status, dependencies, and timelines to ensure engagements are delivered optimally and on time. - Collaborate with engineering, product management, and support teams to identify feature improvements, extensions, and product defects. - Facilitate feedback from the field back to the product. - Engage with the Elastic Sales team to scope opportunities while assessing technical risks, questions, or concerns. - Mentor team members and learn from them to accelerate skills. ## Requirements - Elastic Certification: Required – Active Elastic Observability Engineer certification is mandatory. - Minimum of 7 years as a Consulting Architect or senior IT functional leadership experience. - Strong history of working as a Consultant delivering professional services engagements in complex enterprise environments. - Proven experience in deploying solutions using Elastic core domain: Enterprise Observability. - Experience with fleet and agent installation policies, and scalability considerations. - Knowledge in deploying enterprise observability (Metrics and Logs) solutions at scale (Application performance monitoring (APM), User experience monitoring (UEM), Infrastructure optimization, Network visibility and monitoring). - Experience leading observability projects at both the architectural and program level. - Experience working with monitoring tools that integrate into service management. - Deep understanding of distributed architecture including application, database, and systems. - Hands-on experience with on-prem systems and/or major public/private cloud platforms (AWS, Azure, GCP). - Hands-on experience in Linux, networking, security, containerization (Docker/Kubernetes), and infrastructure automation. - Experience utilizing programming or scripting languages in a corporate environment (e.g., Python, JavaScript, Go). - Exceptional customer advocacy, relationship-building, and soft skills including whiteboarding and driving architectural conversations. - Proven ability to lead and articulate technical solutions to stakeholders. - Experience contributing to an open-source project or documentation. - Ability and willingness to travel to client sites periodically as required for project success. ## Nice to Have - None specified. ## Benefits - Opportunity to work with global customers and contribute to the Elastic platform. - Collaborative and innovative work environment. - Professional growth and mentorship opportunities.