Customer Service Rep(02702) - 719 N HENDERSON ST
Core
First point of contact for customers, handling phone calls, taking orders, processing payments, and resolving issues in a fast-paced retail environment.
Role type
Customer Service Representative
Builds
Customer satisfaction and smooth store operations
Domain
Retail / Food Service
Deliverable
product features
Required skills
Phone communication, order entry, cash handling, problem-solving, multitasking, physical stamina (lifting 25 lbs), system learning
Preferred skills
Previous customer service experience, high school diploma or equivalent
Technologies
Point of sale systems, internal order systems
Responsibilities
Answer incoming phone calls, take and input customer orders, process cash transactions, resolve customer inquiries, maintain work environment, assist with store operations
Seniority
Entry-level, hands-on IC