Senior In-Market Engineer
Core
Senior Software Engineer leading complex AI/GenAI customer engagements, building shared tooling, and setting quality standards for the GAIL program.
Role type
Senior IC software engineer (customer-facing AI delivery)
Builds
Shared GAIL tooling, deployment playbooks, and reusable assets for the AI practice
Domain
Enterprise AI / GenAI / Customer Success
Deliverable
production ML models
Required skills
JavaScript, Java/Python, AI/GenAI deployment, prompt engineering, mentoring, standards-driven architecture, customer-facing communication
Preferred skills
Business-level Japanese, enterprise integration experience
Technologies
JavaScript, Java, Python, Now Assist, AI Agents
Responsibilities
Lead large-scale enterprise AI deployments and escalations; Own and evolve the GAIL deployment playbook; Build and maintain shared engineering tooling; Mentor incoming engineers and capture deployment patterns; Partner with product to surface field signals
Seniority
Senior, hands-on IC
