CareerPlan

Staff Site Reliability Engineer - Federal

Santa Clara, CALIFORNIA, usFull-time$146k–$256k2026-11-11 → 2026-11-12
Citizens or permanent residents only

Core

Staff SRE providing 24x7 production support for ServiceNow Government Community Cloud infrastructure, maintaining reliability, scalability, and performance for US Public Sector customers.

Role type

Staff Site Reliability Engineer (Federal)

Builds

ServiceNow Government Community Cloud infrastructure

Domain

Public Sector / Cloud Infrastructure / SRE

Deliverable

production ML models | infrastructure

Required skills

Linux systems, DevOps automation, CI/CD pipelines, Cloud technologies (Azure/AWS), Python/JavaScript/Ruby coding, Database administration (Postgres/MySQL), Observability and Monitoring, Networking (IP addressing/routing), AI integration in workflows

Preferred skills

ServiceNow Platform development experience

Technologies

Linux, Azure, AWS, Python, JavaScript, Ruby, Postgres, MySQL

Responsibilities

Provide relief and sustainable resolution to infrastructure issues, proactively prevent repeatable issues using software development and systems engineering expertise, drive initiatives to improve reliability and performance through system design, drive a culture of automation to reduce manual activity, drive monitoring and automation initiatives

Seniority

Staff, hands-on IC with strategic impact