Verification Officer- Cork
Core
Verify driving license applications and ensure compliance with identity validation, document validation, and business rules at a National Driver License Service centre.
Role type
Verification Officer (Customer Service)
Builds
Driving license applications processed for the Road Safety Authority
Domain
Public Sector / Government Services
Deliverable
client delivery
Required skills
Identity validation, document validation, customer service, attention to detail, MS Office proficiency, English fluency
Preferred skills
Irish language, car ownership with clean license, problem-solving
Responsibilities
Process driving license applications within defined timeframes, ensure compliance with Front Office Solution and Dual Screen Technology, complete on-site and virtual training, report security breaches or data discrepancies immediately, adhere to Code of Integrity and Uniform Policy.
Seniority
Individual Contributor
