Digital Product Designer - Retail Tech
Core
Design internal tools and B2B applications for H&M store colleagues to simplify retail operations and improve customer experience.
Role type
Senior Digital Product Designer (B2B/Operational Systems)
Builds
Colleague-facing and customer-facing mobile applications for in-store workflows
Domain
Retail Technology / Fashion Industry
Deliverable
product features
Required skills
Service Design, Interaction Design, UX Research (qualitative & quantitative), Design Systems, Android Native App Design, Data-informed decision making, Workshop facilitation
Preferred skills
Experience with AI-supported design tools, Proficiency in Figma/Miro/UserZoom/Jira, Self-directed leadership
Technologies
Android, Figma, Miro, UserZoom, Jira, AI design tools
Responsibilities
Explore store environments to identify improvement opportunities, test and iterate designs based on performance data, define and track UX metrics, present design concepts grounded in user insights, ensure designs align with platform capabilities and design systems, facilitate cross-functional workshops
Seniority
Senior, hands-on IC