CareerPlan

Senior Director, AI Platform Engineering Management

Santa Clara, California, usFull-time$255k–$445k2026-11-10

Core

Lead the AI Control Tower platform, governing AI models, agents, and datasets across ServiceNow's enterprise to enable agentic AI production.

Role type

Senior Director, AI Platform Engineering Management

Builds

Central AI governance infrastructure and platform for enterprise agentic AI

Domain

Enterprise SaaS, AI Infrastructure, Cloud-Native

Deliverable

production ML models

Required skills

Engineering strategy, zero-to-one product building, scaling engineering organizations, cloud-native SaaS architecture, distributed systems, AI lifecycle integration, executive leadership, data architecture

Preferred skills

AI platform governance, agentic systems operations, enterprise security, AI interoperability standards (MCP, OpenAPI)

Technologies

Kubernetes, Terraform, AWS, Azure, GCP, REST, gRPC, vector databases, event-driven architectures

Responsibilities

Define technical strategy and organizational structure for the AI platform, lead multiple engineering teams from zero-to-one to scale, drive AI adoption across the engineering lifecycle, build and develop senior engineering talent, partner with executive leadership on product and investment decisions, engage with enterprise customers to shape platform capabilities

Seniority

Senior Director, hands-on IC with organizational leadership