Sr. Manager, Social Strategy
Core
Define strategic vision and positioning for ServiceNow's social and content program across Meta, LinkedIn, YouTube, TikTok, X, and emerging channels to reach enterprise buyers.
Role type
Senior Manager, Social Strategy
Builds
Always-on social programs rooted in authentic storytelling and community engagement for B2B tech.
Domain
B2B Technology / Social Media Strategy
Deliverable
product features
Required skills
Social strategy, content architecture, community activation, performance analytics, cross-functional leadership, brief-writing, data literacy, B2B/tech experience, creative judgment.
Preferred skills
AI/enterprise software experience, entrepreneurial spirit.
Technologies
Meta, LinkedIn, YouTube, TikTok, X
Responsibilities
Define strategic vision and roadmap for social platforms; build integrated content strategies and architectures; cultivate and activate community for insights and campaigns; leverage performance data to refine strategy; lead cross-functional execution with product marketing and creative teams; monitor trends and platform evolution.
Seniority
Senior Manager, strategic leadership
