Scheduling Specialist
Core
Create shift rotations, manage absences, and allocate Game Presenters and Shufflers to ensure accurate scheduling for gaming floor operations.
Role type
operational scheduling specialist
Builds
shift schedules and staffing allocations for Game Presenters and Shufflers
Domain
live dealer online casino operations
Required skills
MS Excel proficiency, incident ticketing, payroll adjustments, KPI tracking, statistics reporting, project administration
Preferred skills
scheduling experience, organizational skills, time management, analytical mindset, multitasking, problem-solving under pressure
Technologies
JIRA, TTS
Responsibilities
Create shift rotation and ensure break distribution, Manage Game Presenters and Shufflers absences, Organize shift schedules and replacements, Allocate Game Presenters and Shufflers to different teams, Maintain staffing related KPIs, Calculating and assembling Operations related statistics and reports
Seniority
Entry-level to Junior