Technicien·ne Installation de Service
Core
Field technician responsible for installing, repairing, and maintaining cable distribution, internet, and telephone networks to ensure optimal signal and customer experience.
Role type
Field network installation and maintenance technician
Builds
Reliable and secure cable TV, internet, and telephone network infrastructure
Domain
Telecommunications / Cable distribution
Required skills
Cable connection and disconnection, signal reception diagnostics, component replacement, network compliance verification, vehicle operation, technical reporting
Preferred skills
Team training, customer service, incident reporting
Technologies
Cable distribution equipment, modem cable, telephone cable systems
Responsibilities
Perform cable connection and disconnection work, analyze reception problems and repair signal issues, present services and assist customers with retention, diagnose reception problems and replace defective components, explain equipment issues to customers, recover company equipment, report network incidents and non-compliant installations, drive company vehicle, complete administrative reports, train colleagues
Seniority
Entry-level to Junior, hands-on IC