Front Desk Receptionist
Core
Greet customers, manage front desk operations, schedule appointments, and process insurance information for an optical retail store.
Role type
Front Desk Receptionist
Builds
Customer service interactions and appointment scheduling
Domain
Retail / Optical / Healthcare administration
Deliverable
product features
Required skills
Customer service, phone handling, appointment scheduling, insurance processing, record filing, inventory management
Responsibilities
Greet and welcome customers, answer and screen phone calls, schedule and confirm appointments, process managed care plans and obtain insurance documents, file patient records, maintain reception area and office supplies, check order status