MID-LEVEL – SAP BI / BO SUPPORT ANALYST - 36492
Core
Provide 2nd and 3rd level BI/BO support to Bosch's global users, focusing on Business Intelligence and Business Objects solutions within the SAP environment.
Role type
Mid-level IC SAP BI/BO Support Analyst
Builds
BI/BO solutions and reporting within the SAP environment
Domain
Enterprise Software / SAP / Business Intelligence
Required skills
BI/BO (Business Intelligence / Business Objects), SAP systems, ABAP, SAP S/4HANA, incident and problem management, system performance monitoring
Preferred skills
2nd and 3rd level support experience, project implementation and maintenance, global IT environment experience, SLA management, solution integration
Technologies
SAP, Business Objects, ABAP, S/4HANA
Responsibilities
Provide technical and functional support for BI/BO tools and related SAP systems; Manage and monitor problems, incidents, system capacity, availability, and service levels; Monitor system performance, identify failures, and propose solutions and improvements; Develop, update, and maintain project documentation and operational manuals; Work closely with global teams and business areas to identify and resolve issues.
Seniority
Mid-level, hands-on IC
