SAP SUPPORT ANALYST EWM - 36498 / 36499
Core
Provide 2nd and 3rd level SAP support for Bosch's global users, focusing on the SAP EWM module within Logistics Execution.
Role type
Senior IC SAP Support Analyst (EWM)
Builds
Supports implementation, enhancement, and maintenance of SAP projects for warehouse and logistics execution processes.
Domain
Logistics Execution / Supply Chain / SAP
Required skills
SAP EWM, ABAP, SAP S/4HANA, Incident and problem management, Service Level Agreements (SLAs), System performance monitoring
Preferred skills
2nd and 3rd level SAP support experience, Logistics Execution or warehouse management experience, SAP project implementation experience, Global SAP environment experience
Technologies
SAP EWM, ABAP, SAP S/4HANA
Responsibilities
Provide technical and functional support for SAP systems involved in warehouse and logistics execution processes; Manage and monitor problems, incidents, system capacity, availability, and service levels; Monitor system performance, identify failures, and propose solutions and improvements; Develop, update, and maintain technical and functional project documentation, as well as operational manuals; Work closely with global teams and business areas to identify and resolve issues.
Seniority
Mid-Senior, hands-on IC