H&M Responsable de département (Assistant.e gérant.e)
Core
Department Manager (Assistant Store Manager) responsible for driving sales and profit targets, managing departmental visual merchandising, and leading a team of sales associates to deliver an excellent customer experience.
Role type
Senior IC retail department manager
Builds
Sales performance and customer experience within a retail department
Domain
Retail / Fashion
Required skills
Sales analysis, visual merchandising, team leadership, performance management, operational execution, loss prevention, inventory management, scheduling, customer service standards, basic computer skills
Preferred skills
Open personality, positive attitude, creativity, adaptability, attention to detail, ability to lift 20 lbs, physical stamina for standing and repetitive movements, availability for evenings and weekends
Technologies
Basic software navigation, data entry
Responsibilities
Analyze and track KPIs for sales and profit; plan and execute visual merchandising and store activities; manage team recruitment, training, and performance; ensure compliance with safety and legal standards; perform operational tasks like stock handling and price changes; provide support to other stores when needed
Seniority
Senior, hands-on IC