Finance & Operations Solution Lead
Core
Lead functional consulting and post-go-live support for Microsoft Dynamics 365 Finance & Operations in live, business-critical environments, coordinating a small team of consultants while handling complex client cases.
Role type
Senior functional solution lead (hands-on IC with team coordination)
Builds
Post-go-live support, service improvements, and long-term client success for Microsoft Dynamics 365 Finance & Operations
Domain
Enterprise Resource Planning (ERP) / Finance & Operations
Required skills
Microsoft Dynamics 365 Finance & Operations functional consulting, complex issue resolution, team coordination, solution design, functional specifications, stakeholder management
Preferred skills
Public-sector client experience, Microsoft product release updates, pre-sales activity
Technologies
Microsoft Dynamics 365 Finance & Operations, Microsoft Power Platform, Azure
Responsibilities
Coordinate day-to-day workload of functional consultants, take ownership of complex support cases, investigate functional issues, monitor client backlogs, build trusted client relationships, lead solution reviews and workshops, design and review complex solutions, guide functional consultants, contribute to resource planning and pre-sales
Seniority
Senior, hands-on IC with team coordination