Executive Housekeeper
Core
Lead housekeeping and laundry operations at a luxury hotel, managing a team to ensure high standards of cleanliness and service for guests.
Role type
Senior IC executive housekeeper (operations leader)
Builds
Clean guest rooms, public areas, and laundry services for hotel guests
Domain
Hospitality / Hotel Management
Required skills
Team leadership, budget management, operational planning, quality control, staff training, vendor management, safety compliance, cross-departmental collaboration, competitor analysis, reporting
Preferred skills
Hospitality management certification, proficiency in housekeeping management systems, problem-solving under pressure, adaptability
Technologies
Housekeeping management systems and software
Responsibilities
Lead, mentor, and develop the housekeeping and laundry team; Maintain cleanliness standards across guest rooms and public areas; Manage departmental budgets, labor costs, and purchasing; Oversee laundry, valet, and uniform room services; Coordinate preventative maintenance; Implement innovative housekeeping procedures; Conduct departmental meetings; Manage lost and found operations; Collaborate on renovation projects; Ensure safety training and accident prevention; Represent hotel management to external stakeholders; Interact with guests to address concerns; Monitor competitor standards.
Seniority
Senior, hands-on IC