Floor Manager 38,75
Core
Lead a team of Sales Advisors to deliver excellent customer experiences and drive store performance through operational excellence and service standards.
Role type
Senior retail floor manager
Builds
A welcoming and inspiring store environment that drives sales and brand presence
Domain
Fashion retail
Required skills
Store operations management, team leadership and motivation, customer service excellence, sales data analysis, recruitment and onboarding, talent development, brand ambassadorship
Preferred skills
Analytical thinking, understanding of retail KPIs
Technologies
POS systems, sales analytics tools
Responsibilities
Lead and motivate a team of Sales Advisors, analyse sales data to maximise department performance, oversee daily store operations, support recruitment and training, identify and nurture future talent, act as a brand ambassador, step into Store Manager role when required