Customer Service Representative
Core
First point of contact for customers, handling orders, payments, and food preparation in a fast-paced restaurant environment.
Role type
Front-of-house service associate
Builds
Customer orders and food items for Domino's guests
Domain
Food service / Retail
Deliverable
product features
Required skills
Verbal communication, Cash handling, POS system operation, Food preparation, Customer complaint resolution, Team collaboration
Preferred skills
Punctuality, Reliability, Physical stamina
Technologies
Point-of-sale (POS) system
Responsibilities
Greet customers at the counter and on the phone, Process customer orders and handle transactions, Resolve customer complaints, Prepare food items, Maintain clean work area and stock ingredients, Collaborate with team members on tasks