Senior Microsoft 365 Specialist
Core
Operating, improving, and evolving the Microsoft 365 platform to support secure and effective working across identity, endpoint management, security, collaboration, and emerging AI capabilities.
Role type
Senior Microsoft 365 Specialist (hands-on IC)
Builds
Secure and effective working environment for CityFibre employees
Domain
IT Infrastructure / Enterprise Software Administration
Required skills
Microsoft Entra ID, Microsoft Intune, Microsoft 365 administration, Microsoft Defender, Microsoft Purview, PowerShell, Microsoft Graph, third-line support, cyber security knowledge
Preferred skills
Copilot and AI governance, automation, knowledge transfer
Technologies
Microsoft 365 E5, Entra ID, Intune, Defender, Purview, Copilot, Exchange Online, SharePoint Online, Teams, OneDrive, Autopilot, Conditional Access, Microsoft Graph
Responsibilities
Operating and improving Microsoft 365 services across Entra ID, Intune, Exchange Online, SharePoint Online, Teams, and OneDrive; Managing identity, authentication, and access controls including Conditional Access and passwordless authentication; Managing devices through Intune including Autopilot, compliance, configuration, and application deployment; Strengthening security and data protection through Microsoft Defender, Purview, and Data Loss Prevention; Providing third-line support for complex Microsoft 365 incidents and escalations; Supporting Copilot and AI governance while using PowerShell and Microsoft Graph to automate and standardize administration
