hotesse d'accueil
Core
First and last point of contact for customers, ensuring a pleasant shopping experience through welcoming service and professional checkout operations.
Role type
retail cashier and receptionist
Builds
checkout operations and customer service interactions
Domain
retail
Deliverable
product features
Required skills
customer service, cash handling, payment processing, loss prevention procedures, inventory management, complaint handling, team collaboration
Preferred skills
POS system proficiency, retail experience, computer literacy
Responsibilities
Greet and assist customers, process transactions and manage cash, handle returns and exchanges, maintain checkout area cleanliness, apply security and shrinkage prevention procedures, manage customer complaints
Seniority
Entry-level to Junior