General Manager - Optical
Core
Leading daily operations of an optical retail store, managing staff, inventory, and customer/patient experiences.
Role type
Senior retail store manager (optical)
Builds
Retail store operations and patient service experiences
Domain
Retail + Optical industry
Deliverable
product features
Required skills
Store operations management, team leadership and coaching, inventory management, budget management, recruitment and hiring, compliance enforcement, customer service excellence
Preferred skills
Optical industry knowledge, supervisory experience, Bachelor's degree
Technologies
POS systems, scheduling software, inventory management tools
Responsibilities
Oversee daily store operations including staffing and inventory; Lead, train, and develop associates; Monitor store performance and guide customer experiences; Partner with the Doctor to ensure high-level patient care; Conduct store audits and uphold quality standards; Manage budgets, supplies, and inventory to meet financial goals; Recruit, hire, and retain top talent; Ensure compliance with company policies and state licensing requirements.