Customer Service Rep(03081) - 85 Maple St.
Core
Handle customer service inquiries via phone and in person, process payments, and support store operations including product preparation and delivery boxing.
Role type
Customer Service Representative (Retail/Food Service)
Builds
Pizza products and delivery/carryout orders
Domain
Food service / Retail
Deliverable
product features
Required skills
Cash handling, credit card processing, clear verbal communication, computer-based order entry system usage, quality control, teamwork
Preferred skills
Cross-training in food preparation, pizza oven operation, closing/opening procedures
Technologies
Computer-based order entry system
Responsibilities
Collect cash and credit card payments, promote pizza products and specials, receive cross-training for preparing products and operating pizza oven, check products for accuracy against quality standards, answer store phones and assist customers, provide quality customer service to internal and external customers