Senior Staff, Customer Quality Engineering (CQE)
Core
Senior individual contributor leading technical quality execution and customer escalations for hyperscale datacenter and cloud customers in AI compute, server, networking, and power-delivery platforms.
Role type
Senior Staff Customer Quality Engineer (IC)
Builds
Semiconductor products for AI compute, server, networking, storage, and power-delivery platforms
Domain
Semiconductor manufacturing and reliability for datacenter infrastructure
Required skills
structured problem solving (8D), root cause analysis, failure analysis, semiconductor manufacturing flows, JEDEC qualification, statistical analysis, executive communication, cross-functional influence
Preferred skills
none stated
Technologies
8D, FMEA, control plans, traceability, wafer fab, assembly/test, reliability tools
Responsibilities
Lead customer quality reviews, audits, and complex escalations; drive end-to-end resolution of quality issues using 8D; translate customer requirements into internal priorities; mentor teams on quality standards; develop best practices for hyperscale customer engagement.
Seniority
Senior Staff, hands-on IC with strategic influence
