Représentant service à la clientèle
Core
Provide exceptional customer service and assist customers with inquiries, returns, and exchanges for home furniture and decor products.
Role type
Customer service representative
Builds
Customer satisfaction and order management for home furniture retail
Domain
Retail / Home Furniture
Deliverable
client delivery
Required skills
Customer service experience (1-3 years), Interpersonal skills, Prioritization, Product knowledge, Return/exchange processing
Responsibilities
Answer phone calls, Inform customers about product features and policies, Process returns and exchanges, Maintain high customer satisfaction