Planner - Customer Order
Core
Coordinate customer orders, manage supply availability, and drive backlog reduction to ensure fulfillment and inventory control.
Role type
Senior IC order planning and management specialist
Builds
Customer order fulfillment, supply availability dashboards, and production schedules
Domain
Manufacturing supply chain and logistics
Required skills
order management, supply chain planning, demand forecasting, inventory control, stakeholder coordination, data analysis, KPI tracking, project ramp-up support, master data management, freight management
Preferred skills
material planning, production planning experience
Technologies
P13, add*One, PPT system
Responsibilities
Liaise with customers on order loading and fulfillment, review materials and capacity situations, drive backlog reduction, track and analyze customer demand trends, validate forecasts, prepare weekly order lists, track daily schedules vs. actual output, set priorities in sales orders, lead supply validation meetings, manage outbound air freight, handle PO and outbound delivery for samples, review replenishment status in warehouses, set up material master for new SKUs
Seniority
Mid-level, hands-on IC