Waiter
Core
Provide guests with engaging and personalized service from beginning to end of service, delivering the ibis service promise and highest level of brand standards.
Role type
Front-line service staff (waiter/waitress)
Builds
Guest dining experiences at hotel restaurants
Domain
Hospitality / Food & Beverage
Deliverable
product features
Required skills
Guest service, menu knowledge, cash handling, equipment operation, safety and sanitation compliance, telephone etiquette
Preferred skills
English (verbal & written), second language, ability to work under pressure, teamwork, problem-solving
Technologies
POS systems, cash registers
Responsibilities
Promote and maintain positive working relationships with colleagues, demonstrate understanding of restaurant policies and procedures, answer guest questions about menu items, handle non-cash/cash transactions and deposits, operate outlet equipment, participate in health and safety procedures, follow safety and sanitation policies when handling food and beverage, perform miscellaneous duties as requested by manager
Seniority
Entry-level, hands-on IC