CareerPlan

Digital Platform Leader Agentic Retail | Retail Concept Operations | Inter IKEA

Malmö, seFull-time2026-11-06 → 2026-11-11

Core

Lead the development of a digital platform enabling agentic retail operations across IKEA and franchisees, focusing on Microsoft ecosystem tools like Copilot Studio and Agent 365.

Role type

Senior Platform Engineering Leader (AI Agents)

Builds

Reusable platform capabilities, patterns, and agent solutions for retail operations

Domain

Retail / Digital Platforms / AI Agents

Deliverable

production ML models

Required skills

Platform engineering, AI agent development, Microsoft ecosystem (Copilot Studio, Foundry, Agent 365), backlog management, stakeholder alignment, data-driven decision making

Preferred skills

Internal platform management, service management, cloud platforms

Technologies

Microsoft Copilot Studio, Microsoft Foundry, Agent 365, Cloud platforms

Responsibilities

Define platform vision and roadmap, lead backlog management and release planning, collaborate with product teams and architects to improve platform capabilities

Seniority

Senior, hands-on leadership