Responsable de Département (f/h) - CDI - Poitiers
Core
Lead a department team to deliver exceptional customer service, manage retail operations, and drive sales performance for H&M fashion stores.
Role type
Senior retail department manager
Builds
Fashion retail store operations and customer experiences
Domain
Retail / Fashion
Deliverable
product features
Required skills
Team leadership, sales analysis, inventory management, recruitment and training, trend forecasting, operational planning
Preferred skills
Coaching, inclusive culture building, data-driven decision making, fashion market knowledge
Technologies
Sales reporting tools, inventory management systems
Responsibilities
Manage department performance, sales analysis, and action planning; Recruit, integrate, and train team members; Plan team schedules and oversee store opening/closing routines; Monitor fashion trends and market preferences; Represent the brand positively with customers.
Seniority
Senior, hands-on IC