Technical Support medewerker
Core
Providing technical support to installers for connecting, configuring, testing, and troubleshooting security systems including cameras, alarms, and intercoms.
Role type
Technical Support Specialist (Security Systems)
Builds
Security system installations and configurations for clients
Domain
Security services / Physical security hardware
Deliverable
physical/clinical work
Required skills
Video software knowledge, hardware configuration, network infrastructure basics, camera system knowledge, troubleshooting, system testing
Preferred skills
Genetec, Immix, Milestone, Topdesk, video projection
Responsibilities
Support installers with technical connections, configure mobile devices and alarm/camera systems, provide phone support for system testing, ensure correct technical delivery, analyze and resolve technical issues, deliver technical support within projects
Seniority
Junior to Mid-level, hands-on IC