Shift Leader - 4649
Core
Provides leadership support to the Manager on Duty, oversees front-of-house and back-of-house operations, and ensures high standards of customer service, food quality, and sanitation in a fast-paced pizza restaurant environment.
Role type
Shift Leader (Front of House & Back of House)
Builds
Pizza products, customer service experiences, and operational efficiency for Domino's Pizza franchise locations
Domain
Food Service / Quick Service Restaurant (QSR)
Required skills
Team leadership, cash management, food preparation, inventory control, POS system operation, customer service, multi-tasking, scheduling coordination, waste tracking, order assembly
Preferred skills
Cross-training, conflict resolution, initiative, adaptability to changing priorities
Technologies
Point of Sale (POS) systems, cash registers, computer keyboards/touch screens
Responsibilities
Greets customers and takes orders, oversees cash management and daily reports, prepares pizzas and menu items, adheres to food safety and sanitation standards, coordinates team scheduling and assignments, resolves customer complaints, tracks inventory and waste, ensures quality standards during pre-close functions.
Seniority
Mid-level, hands-on IC