General Manager(08160) - 2333B Buchanan Road
Core
Oversee daily operations of a restaurant, managing staff, driver efficiency, and store performance metrics.
Role type
General Manager (Restaurant Operations)
Builds
Restaurant operations, driver service efficiency, staff schedules
Domain
Food service / Restaurant management
Deliverable
product features
Required skills
Staff hiring and scheduling, driver performance management, operational reporting, incident reporting, store cleanliness standards, customer service metrics
Preferred skills
None stated
Technologies
RapidHire, Evernote, SUTUS, EOC
Responsibilities
Review daily hiring reports and operational feedback, drive with drivers weekly to improve efficiency, monitor call center metrics (hold times, answer times), manage daily free item logs, maintain store cleanliness and product quality, attend weekly GM meetings, report incidents to management and insurance, staff the store to eliminate overtime