Customer Service Rep (09114)
Core
Process orders and transactions in person or by phone, check product accuracy, and support restaurant operations.
Role type
frontline restaurant associate (customer service & operations)
Builds
food products for customers
Domain
food service / quick-service restaurant
Deliverable
product features
Required skills
telephone communication, cash handling, basic math, inventory management, food safety compliance, physical stamina, teamwork
Preferred skills
bilingual ability, cross-training flexibility
Technologies
computer keyboard, touchscreen, calculator, TDD equipment
Responsibilities
receive and process telephone and in-person orders, execute credit transactions, stock ingredients and take inventory, clean equipment and facility, perform workstation duties including food preparation, handle customer concerns
Seniority
entry-level, hourly non-exempt