Senior Program Manager, Client Operations

Austin, TX, usFull-time2026-11-05 → 2026-11-10

Hybrid

Core

Guide complex client implementations and strategic programs for banks, credit unions, fintechs, and telecommunications companies.

Role type

Senior Program Manager (Client Operations)

Builds

Client implementations across product suite from launch to completion

Domain

Financial services, credit industry, telecommunications

Required skills

Client-facing program management, project management, Agile methodologies, integrations, API's, transactional systems, architecture, AI tools proficiency

Preferred skills

PMP or PgMP Certification, financial services experience, software implementations experience

Technologies

Copilot, Claude, Enterprise ChatGPT

Responsibilities

Lead multiple complex client implementations, create and maintain project documentation, provide direction to project teams, communicate program status and risks, partner to deliver client experience and identify process improvements, collaborate with Sales, Customer Success, Delivery and Technical Project Managers

Seniority

Senior, hands-on IC

About Experian

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.