Field Operations Supervisor | Zona Sur
Core
Lead a team of shoppers and manage store partners to ensure order quality and a satisfactory shopping experience for users.
Role type
Field Operations Supervisor (Shopper & Store Management Lead)
Builds
Quick commerce operations and delivery network performance
Domain
Quick commerce / Grocery delivery
Required skills
Team leadership, demand analysis, shift scheduling, performance metrics analysis, process improvement, Google tools proficiency
Preferred skills
Experience in supermarket sector, national travel availability, willingness to work evenings/weekends
Responsibilities
Build and execute actions to ensure partner operational continuity, analyze demand and schedule team shifts, guarantee satisfactory shopping experience, resolve operational issues, track team and partner performance metrics, generate evaluation reports for tests and strategies