Counter Salesperson
Core
Provide sales support to walk-in customers at Profit Centre counters, maintaining the sales area, processing orders, and driving sales growth through merchandising and lead generation.
Role type
Counter Salesperson
Builds
Sales orders and customer solutions for plumbing, HVAC, waterworks, and industrial products
Domain
Construction supply / Wholesale distribution
Required skills
Customer service, verbal communication, relationship building, order entry, inventory management, complaint resolution, math skills, material handling equipment operation
Preferred skills
Plumbing and building products knowledge, Internet research, Infor M3, Word, Excel, Outlook
Responsibilities
Assist customers purchasing materials, research products and provide recommendations, drive sales growth via merchandising and lead generation, enter pick and pack sales orders, maintain and clean counter area, inform buyers of low stock levels, follow up on backorders with vendors, process returns and warranty claims, resolve customer concerns and complaints
Seniority
Entry to Mid-level, hands-on IC