Automotive Service Advisor - Fort Mill Ford
Core
Schedule service appointments, greet customers, provide cost estimates, and manage repair orders to maintain customer satisfaction.
Role type
Service Advisor
Builds
Customer service experience and vehicle repair coordination
Domain
Automotive retail / Service
Deliverable
client delivery
Required skills
Scheduling, cost estimation, customer communication, vehicle maintenance knowledge, regulatory compliance
Preferred skills
Test driving, mechanical operations knowledge
Responsibilities
Schedule service appointments, greet customers, provide written cost estimates, check repair progress, test-drive vehicles, advise on vehicle care, maintain customer satisfaction ratings
Seniority
Entry to Mid-level, hands-on IC