Customer Service Support Specialist
Core
Face of the organization delivering exceptional service to customers in a retail environment.
Role type
Retail Customer Support Specialist
Builds
Positive shopping experiences and customer loyalty
Domain
Retail
Deliverable
product features
Required skills
customer service, POS systems, cash handling, conflict resolution, inventory management, merchandising, time management, multitasking
Responsibilities
Respond to customer inquiries, assist with product selection, process transactions and returns, resolve complaints, maintain customer records, support store operations, collaborate with team members