Customer Service Rep(01587) - 7018 Pershing Rd
Core
Frontline customer service professional handling phone orders, payments, and in-store operations at a retail location.
Role type
Customer Service Representative
Builds
Customer satisfaction and operational efficiency for retail customers
Domain
Retail / Hospitality
Deliverable
product features
Required skills
Customer service, Cash handling, POS systems, Multitasking, Conflict resolution, Physical stamina
Preferred skills
High school diploma, Previous customer service experience, Food handling experience
Technologies
Point-of-sale systems, Ordering platforms
Responsibilities
Answer incoming phone calls and take customer orders, Process cash and credit card transactions, Address customer inquiries and resolve issues, Collaborate with team members during peak periods, Maintain clean and organized work environment, Assist with various in-store tasks
Seniority
Entry-level, hands-on IC