Guest Services Leader
Core
Supervising employees and general operations of a retail store, ensuring facilities are well-maintained and running smoothly while responding to customer needs.
Role type
Shift Leader (Retail Operations)
Builds
Retail store operations and customer service experience
Domain
Retail / Travel Centers
Deliverable
product features
Required skills
Customer service, Store operations knowledge, Team collaboration, Calculator proficiency, Computer proficiency, Equipment operation
Preferred skills
Self-motivation, Flexible scheduling availability
Responsibilities
Supervise employees, Maintain customer-focused culture, Assist managers with facility tasks, Interact with team members, customers, vendors, and corporate representatives
