Service Manager – OT Gateway
Core
Responsible for reliable, secure, and efficient delivery of site-level OT network and server services supporting renewable energy operations at wind parks and other assets.
Role type
Senior hands-on IC service manager (OT infrastructure)
Builds
Site-level OT network and server services, including on-site domains and assigned asset systems
Domain
Renewable energy / Industrial OT
Required skills
OT network engineering, server infrastructure engineering, incident resolution, lifecycle management, change management, supplier coordination, backlog prioritization, risk assessment, SLA monitoring
Preferred skills
Functional leadership of service teams, proactive service delivery, preventive maintenance planning, stakeholder management
Technologies
OT networks, servers, SCADA interfaces, Power Plant Control systems
Responsibilities
Diagnose and resolve incidents affecting OT networks and servers; personally configure, test, commission, and maintain network equipment and servers; manage service team backlog and delivery plans; execute controlled changes, upgrades, and lifecycle replacements; monitor performance against SLAs and KPIs; coordinate with suppliers and internal support functions; define service boundaries and interfaces with adjacent systems.
