Mitarbeiter/in Kundenservice (m/w/d)
Core
First point of contact for customers at the store entrance, handling inquiries, complaints, and administrative tasks like customer registration and data management.
Role type
Customer service representative
Builds
Customer service interactions and administrative records for a grocery retailer
Domain
Retail / Grocery
Deliverable
product features
Required skills
Communication, friendliness, administrative tasks, customer data management, complaint handling, organization
Preferred skills
First experience in customer reception or administration, additional languages
Technologies
None stated
Responsibilities
Greet customers at the entrance, answer questions in person and by phone, register new customers, maintain customer data, process complaints
Seniority
Entry-level / Career starter