Cartage Agent
Core
Tactical execution of cartage operations including pickups, deliveries, consolidations, and appointment management for import, domestic, and export shipments.
Role type
Logistics operations agent
Builds
On-time shipment deliveries and pickups
Domain
Logistics / Transportation
Deliverable
product features
Required skills
Dispatch coordination, route execution, stakeholder communication, KPI monitoring, exception management, diversion management, cost control reporting, operational reporting, shift flexibility
Preferred skills
2+ years in transportation/distribution/logistics, problem-solving, facilitation, organizational management, continuous improvement mindset
Technologies
Information systems (general)
Responsibilities
Coordinate daily dispatching and route execution, communicate shipment status and issues to product/warehouse teams, monitor cartage KPIs, act as liaison with cartage providers to resolve exceptions, manage diversions to outside carriers, document accessorial charges, prepare operational reports, align dock activity with warehouse operations, serve as escalation point for local issues.
Seniority
Individual Contributor