Gouvernant(e) Général(e)
Core
Ensure the quality of guest rooms, cleanliness of common areas, and uphold the brand image through exemplary attitude and professionalism.
Role type
Senior Housekeeping Manager
Builds
Guest rooms, common areas, and fleet vehicles for a luxury hotel collection
Domain
Hospitality / Luxury Hotels
Required skills
Strategic planning, financial ratio analysis, inventory management, budget control, team leadership, staff training, recruitment, cross-department coordination
Preferred skills
English (fluent), experience in 5-star hotels
Technologies
N/A
Responsibilities
Define and implement department strategy, analyze financial ratios and consumption, manage purchasing and stock levels, update and analyze dashboards, organize cleaning operations, mobilize and manage teams, coordinate with technical services, train staff, participate in recruitment and retention
Seniority
Senior, hands-on IC