Senior Digital Product Manager
Core
Lead end-to-end digital product strategy for Accor Plus, driving product vision, customer experience optimization, and commercial outcomes across web, mobile, and member-engagement platforms.
Role type
Senior Digital Product Manager
Builds
Digital products for Accor Plus member journey (acquisition, onboarding, engagement, retention)
Domain
Hospitality / Travel Technology
Deliverable
product features
Required skills
Digital product management, user-centred design, data analysis, product lifecycle management, stakeholder communication, A/B testing, analytics, roadmap definition, feature prioritization
Preferred skills
Prototyping with coding tools, experience in travel or hospitality industry, legacy system integration
Technologies
JIRA, Confluence, Asana
Responsibilities
Define and own the digital product roadmap for the Accor Plus member journey; Align product strategy with broader transformation goals; Identify new digital opportunities to enhance member value; Lead discovery, research, and experimentation; Manage the product lifecycle from ideation to optimization; Collaborate with UX, engineering, data, tech, customer, marketing, and loyalty teams; Prioritize features using data-driven frameworks; Partner with regional business leaders to support commercial KPIs; Define and track product KPIs and use A/B testing to drive improvement