PSS Manager
Core
Leading teams and operations in laboratory or manufacturing facilities to ensure quality, efficiency, and client goal achievement.
Role type
Senior People & Service Solutions Manager (Laboratory Operations)
Builds
Laboratory operations and client service delivery
Domain
Life sciences / Analytical testing / Laboratory services
Required skills
Team leadership, operational planning, quality standards management, financial oversight, scientific knowledge (separations/characterization), client service, scheduling, training
Preferred skills
Business management education, knowledge of liquid chromatography/capillary electrophoresis/spectrophotometry
Technologies
Laboratory management systems, scheduling tools
Responsibilities
Lead direct reports and group leaders, conduct monthly meetings with department and client managers, disseminate administrative communications, plan and multitask to maximize productivity, meet quality and productivity metrics, organize technical resources and staff, ensure adherence to quality and efficiency standards, assist Director with business operations, stay current on science and technology, ensure coverage across workload scope, foster team morale
Seniority
Senior, hands-on IC with leadership responsibilities