Microsoft Dynamics 365 Support & Development Consultant
Core
Design, develop, configure, and support Microsoft Dynamics 365 and Power Platform solutions for mid-market and enterprise customers.
Role type
Senior IC Microsoft Dynamics 365 Support & Development Consultant
Builds
Custom Dynamics 365/CRM solutions, Power Platform integrations, and managed services
Domain
Enterprise Applications / Microsoft Ecosystem
Required skills
Microsoft Dynamics 365 CRM, C#, .NET, JavaScript, Power Automate, Plugin development, Custom Workflow Activities, ITIL service management, application troubleshooting, solution lifecycle management
Preferred skills
ASP.NET, MVC, broader Dynamics 365 Customer Experience modules, ITIL Foundation certification
Technologies
Microsoft Dynamics 365, Power Platform, Power Automate, C#, .NET, JavaScript, Azure, AWS, OCI
Responsibilities
Design and develop Dynamics 365 solutions using custom code and out-of-the-box capabilities; Build and support Power Platform solutions; Troubleshoot complex application and integration issues; Manage application incidents and escalations within SLAs; Support upgrades, migrations, and releases; Work directly with customers to translate requirements into technical tasks
Seniority
Senior, hands-on IC