Operational Control Center
Core
Provide technical support, troubleshooting, and administration for IT infrastructure, operating systems, and enterprise platforms.
Role type
IT Support and Systems Administrator
Builds
IT services, infrastructure reliability, and end-user computing environments
Domain
Enterprise IT Infrastructure
Required skills
IT support, troubleshooting, systems administration, Active Directory, remote access tools, server administration, database administration, virtualization management, mobile device management, Linux, Windows OS
Preferred skills
Technical or vocational qualification in Information Technology
Technologies
Microsoft IIS, Oracle WebLogic Server, VMware, Microsoft Windows Server, Linux, AIX, Unix, Oracle Database, IBM DB2
Responsibilities
Provide technical support and troubleshooting for IT infrastructure, Diagnose and resolve incidents related to operating systems and applications, Support user and system administration activities, Monitor and support server and database environments, Collaborate with internal teams to ensure service availability, Contribute to operational improvements and infrastructure optimization
Seniority
Mid-level, hands-on IC