Technicien(ne) d'Exploitation RUN & Support L1/L2 - H/F
Core
Support user and maintain operational status of large-scale IT infrastructures in Strasbourg, ensuring service continuity and security.
Role type
L1/L2 IT Operations Technician
Builds
IT service continuity and security for enterprise clients
Domain
IT Operations / Infrastructure Support
Required skills
Unix/Linux, Microsoft Windows, networking, telephony, storage, virtualization, ticketing tools, monitoring tools
Responsibilities
Identify and diagnose Level 1 and Level 2 incidents; monitor application availability and system reliability; execute routine maintenance and manage access requests; document procedures and update activity dashboards